Frequently Asked Questions
What areas do you cover?
Conveniently located near the M1, Harper & Reid's property photography services cover all of Northamptonshire as well as some areas of Bedfordshire, Buckinghamshire, Warwickshire and Oxfordshire! If the booking system doesn't allow you to book a certain destination please get in touch with us and we'll see if we can accommodate your requirement!
What is the booking process?
Simply hit "get started" at the top of any page and you'll be sent to our booking system. Select a package and add-ons if required, provide the property details and select a date and time. We'll handle the rest. You can track the job progress using our agent system and you'll be notified via SMS or email at every step of the way.
What is your turnaround time?
Our standard turnaround time is 3 working days. We also offer a fast 24-hour turnaround for an additional cost, simply add this to your order when booking.
How do I receive my order?
For videos, we'll provide a Google Drive link for straightforward downloading directly to your device. Photos and floor plans will be available in an online gallery, allowing easy sharing with your vendors and enabling the download of both high and low-resolution images.
What happens if I need to cancel/reschedule an appointment?
Clients can amend bookings via the Agent Portal free of charge up to 24 hours before the appointment. Changes within 24 hours incur a £50 fee; cancellations within 24 hours are charged at the full fee, covering Harper & Reid's preparation costs.
Get in touch
If you have further questions about property photography please feel free to contact us